STUDIO100 POLICES

    • New students, please arrive 15 minutes before class starts.

    • Bring a mat and towel, should you forget, there are yoga mats available to rent for $1.

    • We practice barefoot, but you are more than welcome to practice with sticky socks.

    • Weights and Pilates props are used in each class, which are meant to help enhance and deepen your workout.

    • The studio room is heated (unless stated otherwise) and can vary from 85-90 degrees Fahrenheit.

    • You must be 16 years of age or older to practice at Studio100.

    • Please be on your mat at the start time of class.

    • Studio100 only accepts credit/debit cards. We do not accept cash payments.

  • Studio100 understands that life happens and allows for entry into class up to 5 minutes after the stated start time of class. But this is subject to change based on the coach’s preference.

    • You must cancel your class 12 hours or more before the class start time to unreserve your spot in order to avoid a no-show or late-cancel fee.

    • If you late-cancel less than 12 hours prior to class start time, you will be charged $15 to the credit card on file, and your class credit will not be returned to your account.

    • All late-cancel fees will automatically be charged to the credit card on file.

    • If you do not show up to class and/or do not cancel your spot, your class credit will still be deducted from your account, and you will be charged a $20 late cancellation fee.

    • Please note, if you are not in the studio and on your mat up to a maximum of 5 minutes after the stated start time of class, your spot will be given to a student on the waitlist, and you will be charged the above no show fee and lose the class credit.

    • We do not offer refunds on any Single Classes, Class Packages, Unlimited Memberships, Workshops, Events or apparel and merchandise. ALL SALES ARE FINAL!

    • We do not offer extensions on Single Classes, Class Packages, or Memberships.

    • Contracts are billed on a monthly recurring basis from the date of purchase.

    • Memberships have a 3-month minimum contract commitment. (unless otherwise stated on the contract.)

    • To cancel your membership or skip a month, a 30-day notice is required. Email chelsea@studio100hotpilates.com to cancel or skip. Maximum 2 months skipped in a calendar year.

    • Memberships begin on the date of purchase but can be adjusted to the date on which you take your first class.